GEO Lens Docs
GEO Lens Docs
HomepageGEO Lens docsProduct overviewGEO methodology and platform scopeRegistration, login, and accountPricing, membership, payment, and invoicesMembership, credits, and limitsBrand profiles and diagnosis setupTask status, report status, and billing lifecycleReport interpretation, sharing, and retestTroubleshooting and supportData, privacy, and securityFAQModule guideRole guideScenario playbookStep-by-step guide

Pricing, membership, payment, and invoices

GEO credits, membership tiers, recharge packages, payment channels, order settlement, refunds, and invoices.

Actual packages and payment channels may vary by configuration. The pricing page and the logged-in GEO wallet are the source of truth.

Billing model

GEO Lens uses GEO credits as the diagnosis usage unit.

1 GEO credit roughly equals 1 collected AI answer.

Estimated diagnosis cost:

questions x platforms x rounds = estimated credits

Before a diagnosis starts, the system reserves estimated credits. After the task finishes, successful collection is settled and unused reserved credits are released.

Membership and credit packages

Membership provides monthly credits plus brand and concurrency limits. Credit packages provide one-time credits for on-demand usage.

Common credit packages include:

PackageCreditsPrice
Full diagnosis package280CNY 199
Two-diagnosis package560CNY 399
Growth package1,400CNY 999
Team package4,200CNY 2,999
Agency package14,000CNY 9,999

Payment channels

WeChat Pay and Alipay may be available through ZPay in the first phase. Manual recharge is an admin-only workflow for offline payment, support compensation, or reversals. Stripe/international cards are reserved.

If a channel does not appear in the pricing or wallet page, it is not available for the current account or environment.

Payment did not arrive

Do not pay repeatedly first. Check the wallet, order status, and ledger. If the order still looks pending or abnormal, contact support with the account email, order number, payment time, and screenshot.

Registration, login, and account

How to register, sign in, verify email, reset password, and start after first login.

Membership, credits, and limits

How logged-in users should understand membership, GEO credits, reserved credits, brand limits, concurrency, and wallet ledger records.

Table of Contents

Billing modelMembership and credit packagesPayment channelsPayment did not arrive