Registration, login, and account
How to register, sign in, verify email, reset password, and start after first login.
Entry points
| Task | Entry |
|---|---|
| Register | /en/auth/register or the homepage sign-up buttons |
| Sign in | /en/auth/login |
| Forgot password | /en/auth/forgot-password |
| Reset password | Email reset link or /en/auth/reset-password |
| Default page after login | /en/dashboard |
Register
You need a name, email, password, and captcha if it is shown.
- Open the registration page.
- Enter your name, email, and password.
- Complete captcha if shown.
- Submit the form.
- Check your email and click the verification link.
- Sign in and open the dashboard.
If the email is already registered, sign in directly. If it is not verified yet, signing in sends a new verification email.
Sign in
- Open the login page.
- Enter your email and password.
- Complete captcha if shown.
- Submit the form.
After login, you can create brand profiles, run diagnoses, view your wallet, orders, and reports.
Common issues
| Issue | What to do |
|---|---|
| Email not verified | Check the newest verification email; signing in can resend it |
| Forgot password | Use the forgot-password page and follow the reset email |
| No email received | Check spam, company email filters, and the typed email address |
| Cannot see reports | Make sure you signed in with the same email account |