GEO Lens docs
A complete usage index for the self-serve GEO diagnosis SaaS.
Audience: brand owners, small businesses, individual operators, agency users, and platform administrators. Product scope: self-serve recharge, brand profiles, GEO diagnosis, report viewing, password sharing, and lightweight retest. Boundary: this SaaS does not include the legacy customer portal, delivery operations console, or content delivery workbench.
What to read first
| What you want to do | Read this | Best for |
|---|---|---|
| Understand what GEO Lens is | Product overview | Everyone |
| Understand methodology, platform scope, and limits | GEO methodology | Users, agencies, external report readers |
| Register, sign in, verify email, or reset password | Registration and account | New users |
| Understand pricing, credits, payment, and invoices | Pricing and payment | Everyone |
| Understand membership, credits, brand limits, and concurrency | Membership and credits | Logged-in users and admins |
| Fill brand data and configure a diagnosis | Brand and diagnosis setup | Logged-in users |
| Understand stuck tasks, report state, and credit holds | Task and billing lifecycle | Logged-in users and support |
| Interpret reports, share, export, or retest | Report interpretation | Users and agencies |
| Troubleshoot stuck tasks, failed exports, or support | Troubleshooting and support | Everyone |
| Understand privacy, deletion, cookies, and security | Data, privacy, and security | Everyone |
| Read high-frequency answers quickly | FAQ | Everyone |
| Understand each menu entry | Module guide | Everyone |
| Understand what your role should do | Role guide | Users, admins, agencies |
| Run a real business scenario | Scenario playbook | New users and operators |
| Follow exact click-by-click steps | Step-by-step guide | First-time users |
The five core entries
| Entry | Meaning | Used by | Do not confuse with |
|---|---|---|---|
| Dashboard | Account state, diagnosis progress, recent reports, next actions | All users | Detailed report page |
| Brand profiles | Brand, website, market, competitors, and products | All users | One-time diagnosis form |
| New diagnosis | Configure report type, questions, platforms, and collection | All users | Report output |
| Reports | History, report assets, share links, and exports | All users | Background job logs |
| GEO wallet | Credits, membership, orders, and ledger | All users | Generic points |
Administrators also see an Operations section for users, membership tiers, credit rules, payment channels, manual adjustments, orders, diagnosis tasks, and audit logs.
Recommended learning path
- Read the module guide.
- Read the GEO methodology to understand what reports can and cannot claim.
- Read the role guide.
- Follow the step-by-step guide to create a brand, run a diagnosis, open a report, and share it.
- Read the scenario playbook for presales, formal diagnosis, retest, recharge, and admin operations.
One-line product loop
Create a brand, buy credits, confirm questions, collect AI answers, generate a report, share it with a password, then retest later.Key concepts
| Concept | Meaning | What users should know |
|---|---|---|
| GEO credits | Diagnosis usage unit | 1 credit usually equals 1 collected AI answer |
| Membership tier | Monthly credits, brand limit, and concurrency capacity | It controls scale and parallel diagnosis |
| Brand profile | Brand source data | Better profiles make generation and recognition more stable |
| Question set | TEEA-stage questions | Review questions before running |
| Platforms | AI answer sources | More platforms and rounds cost more credits |
| Partial ready | Useful results exist with missing or failed collection | Review internally and explain sample gaps before sharing |
| Report sharing | Standalone public report page | Non-users can open with link and password |
| Retest | Run again from history | Reuse questions and platforms for comparability |