What anonymous visitors can do
Anonymous visitors can read product pages, pricing, documentation, payment guidance, and report sample pages. They cannot operate private brand, diagnosis, wallet, or report resources.
Support
GEO Lens Registration and Payment Guide
Visitors can read GEO Lens product, pricing, and support content without logging in. To create brands, launch diagnoses, buy memberships, recharge credits, or view private reports, users need to register or log in first. Payment and credit arrival follow the live pricing and wallet pages.
Last updated: 2026-07-05/GEO Lens public guidance
Account and payment flow
| Step | What happens | Where to go |
|---|---|---|
| Register | Create an account and verify identity when required | Registration page |
| Log in | Access brand, diagnosis, wallet, and report actions | Login page |
| Choose plan | Select membership or credit package | Pricing page |
| Pay or submit | Use available channel or support-assisted payment | Payment page |
| Use credits | Credits are reserved when a diagnosis starts | Diagnosis wizard |
Flow
- 1Register
- 2Log in
- 3Choose plan
- 4Pay or submit
- 5Use credits
What logged-in users can do
Logged-in users can create brands, launch diagnoses, manage memberships and credits, view private reports, share reports, and request support for payment or report issues.
Frequently Asked Questions
Do I need to log in before buying credits?
Yes. Credits belong to a user wallet, so purchases and recharge requests require login.
What if payment is unavailable?
Use the contact or support entry shown on the pricing/payment page. Availability can differ by rollout stage.
When are credits consumed?
Credits are reserved when a diagnosis starts and settled after collection completes.
Start with an account
Create an account before launching brand diagnosis or buying credits.
Methodology note
This guide summarizes the public account and payment flow. Actual payment channels, rollout limits, and credit arrival state follow the live product UI.